How do I complete my profile if I’m not a SA Citizen?

Once you've created your profile, please submit the information listed below to verify your identity and to complete your profile.

As you are not a South African Citizen or don’t have a South African ID number, to verify your identity please email through the following to onboarding@ikhokha.com:

• Selfie of you holding a valid foreign passport with the details on the document clearly visible.
• Copy of the original valid (not expired) foreign passport.
• Copy of a valid (not expired) permit, either residence/ work/ study/ asylum seeker/ spousal (for spousal permit a copy of the marriage certificate also needs to be emailed).
  
  

Depending on the type of business you have, we also need some additional details. Together with the above information, please also email through the items listed under the business type that is relevant to your business. 

• Sole Trader/ Sole Proprietor (Individually owned business that isn’t registered)
  No additional information needed.
  
  
• Registered Business (CC or Pty Ltd) 
  

  • If you are not one of the directors/members then please also send through the following:

    • Resolution letter signed by all the directors/members (download the template here)
    • A selfie of one director holding their identity document 
    • A copy of the original identity document

• Trust
  
  • Original trust deed and any supplemental deed with the latest list of trustees.
    

  • If you are not one of the trustees of the business then please also send through the following:

    • Resolution letter signed by all the trustees (download the template here)
    • A selfie of one trustee holding their identity document 
    • A copy of the original identity document.

• Partnership
  
  • Partnership agreement.

  • If you are not one of the partners of the business then please also send through the following:

    • Resolution letter signed by all the partners (download the template here)
    • A selfie of one partner holding their identity document* 
    • A copy of the original identity document*.

• Non-Profit Organisation (Not registered with the Department of Social Development)
  
  • Constitution or Founding Document.
  • NPO Certificate.

  • If you are not one of the directors/members of the business then please also send through the following:

    • Resolution letter signed by all the directors/members (download the template here)
    • A selfie of one director/member holding their identity document 
    • A copy of the original identity document.

• Other Legal Person (Informal body such as schools, clubs, churches, societies, stokvels)
  
  • Constitution or Founding document.

  • If you are not one of the members/trustees of the business then please also send through the following:

    • Resolution letter signed by all the members/trustees (download the template here)
    • A selfie of one member/trustees holding their identity document 
    • A copy of the original identity document.

• Other Legal Entity (Includes a non-governmental or non-profit organisation (NGO/NPO) registered with the Department of Social Development or any other business type not listed above)
  
  • Constitution or Founding document (if applicable).

  • If you are not one of the members of the business then please also send through the following:

    • Resolution letter signed by all the members (download the template here)
    • A selfie of one member holding their identity document 
    • A copy of the original identity document.

Once you’ve submitted your information, iKhokha will verify the details and let you know if you’ve been approved or contact you to get any additional information that we need.

Look out for an email from us or you can also check the status of your profile by logging into the iK Dashboard using the email and password you used to create your profile.

If you’ve purchased a card machine then get your card machine linked to your profile.