What else do I need to know?
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iK Flyer FAQs

Any questions that haven't been answered before are listed below.

Topics in this article:

  1. Refunds
  2. Cash up Cash Transactions
  3. iK Cash (Advance)
  4. VAT
  5. Tips
  6. iK Prepaid
  7. Yellow Shortcut Button


Q: How do I process a refund on the iK Flyer

A: For now refunds are not supported on the iK Flyer


Q: How do I perform Cash Ups for Cash Transactions on the iK Flyer 

A: Printed Cash ups on the iK Flyer are for Card Transactions only, to help you consolidate transactions across all your different systems. If you use Cash Transactions, you can get a daily Cash Ups in a digital email for a full day by logging into the iKhokha app with your phone. Make sure to log in with your main account details to see all cash transactions across all your devices.

To perform a Cash Up for Cash Transactions:

  1. Open the “Manage” option at the botton of your main iKhokha App screen
  2. Enter the email address to send the Cash Up to

Emailed Cash ups will only show the transactions from 00:00 the same day. 

Find out how to perform printed Cash Up report for Card Transactions

Q: What is iK Cash?

A: iKhokha Cash Advance gives you access to instant cash to give your business that extra boost

For more info on iK Cash, visit Help Center | Cash Advance


Q: How do I show the total VAT on the iK Flyer receipt?

A: For now VAT is not calculated on the iK Flyer receipts

Make sure to capture a valid VAT number so that when this function becomes available, that the VAT number is displayed correctly on receipts.


Q: How do I enable Tips on the iK Flyer

A: For now the iK Flyer does not have a way to include a tip amount in the transaction


Q: What is iK Prepaid

A: iK Prepaid is now available. Top up your Wallet to start selling. 

For more info on iK Prepaid, visit How to sell airtime & data on the Flyer


Q: What is the yellow shortcut button for?

A: The yellow button can be customised to quickly perform a number of quick actions

Set the yellow shortcut button to automatically open the iKhokha App

  1. Opens Settings on the iK Flyer
  2. Find the “Custom Key” menu item
  3. Scroll down to the “Launch app” section
  4. Find the iKhokha App in the list and select it