Troubleshooting the iK Wallet

If you run into any trouble when using your iK Wallet, you can quickly troubleshoot these problems using the information below.

Wallet not available: This means that an iK Wallet has not been created on your iKhokha profile yet. Please contact our support team on support@ikhokha.com or 087 222 7000 for assistance.

Cannot get Wallet data: This means you have no internet connection. Please check your internet settings and try connecting again.