Sending a Payment Request

Need to get paid but your customer isn’t with you? No problem. iKhokha has enabled all merchants to easily send payment requests to their clients who are not in front of them.

NOTE: Currently only available on the Android iKhokha app.

With the Send Pay Request function you can easily send payment requests to anyone, anywhere, via a weblink in an SMS or email.

The customer will receive instructions on how to pay you, including the payment link that will direct them to the Masterpass app to make payment. If your customer does not have the app, they will be directed to their app store to download it. Once the payment is successful you will receive a notification.

To Send a Payment Request:

Go to More Options

Click on Send Pay Request
Enter the amount
Click the Checkout button
Click on the Next button

Fill in your customer’s details
Click the Send Pay Request button
Email or SMS the receipt to your customer
Get a “Your payment request has been sent” message.

It’s as easy as that. It doesn’t matter if your customer is in Potchefstroom or Polokwane, they can still pay!