Help Centre

What is your iK Prepaid balance?

Your prepaid balance is where you put money aside to buy airtime, prepaid vouchers and other digital products from iKhokha.

Your prepaid balance is also where we put your profit every time you sell airtime, prepaid vouchers and other products so you can re-use your profit to buy more products.

More details on your prepaid balance:

Available Balance

This is the amount of money available for you to buy airtime, prepaid vouchers or other digital products from iKhokha.

Click here for more a list of products which you can sell

Pending Balance

This is the profit from selling airtime, prepaid vouchers and other digital products in a given month that is due to you and that we will become part of the Available Balance in the first week of the next month.

Click here for more details on profits by product

Balance ID

This is a unique reference number that you must use when you top-up your prepaid balance with cash at an ABSA ATM, or with an EFT from your bank account.

Click here for more details on how to top-up your prepaid balance using your balance ID