How to top-up your prepaid balance
It's important to note that in order to successfully top up your Prepaid Balance via EFT or Absa ATM, you need to add your Wallet ID as your reference. In order to get your Wallet ID follow the steps below:
Prepaid Balance Top-up
On the prepaid menu select "Prepaid Balance"
This will lead you to the Prepaid Balance screen which will contain the following
Available Balance - This is how much you currently have available to purchase prepaid products
Wallet ID - This is your unique Wallet ID that you use as your reference in order to successfully top up your balance when doing EFT or at the ATM
Pending Profit - This is the profit amount accumulated from selling prepaid that is due to you and will get settled in the first week of the following month
Top Up button - select this button for more details on the available top-up options and account details that you will use when topping up your prepaid balance.
NB: The Wallet ID shown below is for educational purposes. Please check your device to get your unique Wallet ID.
Top-up with Cash at an Absa ATM
Please note: Not all Absa ATMs accept cash deposits. You can usually find out which ATMs accept cash deposits on the ATM screen or above the ATM like in the picture above.
Tip: You can click here to find Absa ATMS close to you
Deposit the cash into iKhokha's bank account, using your iKhokha Prepaid Balance ID as the Transaction Reference.
You can find your iKhokha Prepaid Balance ID by opening your iKhokha App and selecting "iK Prepaid" then "Prepaid Balance" then "Top-up".
Bank: Absa
Account number: 409 900 3807
Account name: ikhokha
Account type: Current
Reference number: Your iKhokha Prepaid Balance ID
⚠️ Make sure that you enter our account details as well as your Prepaid Balance ID correctly, otherwise your money will be deposited to the wrong account!
Your money will top-up your Available Balance within 15 minutes from successful deposit at the Absa ATM
Top-up with EFT from your bank account
With EFT from your bank account(reflects within 2 business days)
Log into your online banking.
Make an EFT to iKhokha's Absa bank account, using your iKhokha Prepaid Balance ID as the Transaction Reference.
You can find your iKhokha Prepaid Balance ID by opening your iKhokha App and selecting "iK Prepaid" then "Prepaid Balance" then "Top-up".
Bank: Absa
Account number: 409 900 3807
Branch: 632 005Account name: ikhokha
Account type: Current
Reference number: Your iKhokha Prepaid Balance ID
⚠️ Make sure that you enter our account details as well as your Prepaid Balance ID correctly, otherwise your money will be deposited to the wrong account!
Please note: 🕐 Your money will top-up your Available Balance within 1 working day if you bank with Absa and 2 working days if you use another bank
Top-up fees
Fees apply when topping up your prepaid balance:
Click here for details on prepaid balance top-up fees
