How to Process Airtime, Data, Social, Voice or SMS Transactions?

• Process an Airtime & Data Transaction

It’s time to process your first Prepaid transaction! Customers can purchase cellular prepaid services such as airtime, data, social, voice, or SMS bundles, and pay using either card or cash.

How it works:

1. Open the iKhokha App
2. Tap Prepaid
3. Select Airtime & Data
4. Choose the Service Provider
5. Select the Prepaid Type (Airtime, Data, Social, Voice, or SMS)

Select a bundle:

1. Browse and select a bundle or denomination
   • You can use filters (where available) to find bundles faster
2. Tap Add to cart
3. Review your items and tap Checkout

Complete payment:

1. Choose a payment method:

• Card (tap or insert card)
• Cash (accept cash payment)

How payment works:

• Cash payments:
  The transaction is completed using the merchant’s Prepaid Balance, which is deducted immediately.
• Card payments:
  The transaction is processed as a normal card purchase (CDP). The funds settle into the merchant’s account as per the standard settlement process, while the Prepaid Balance is debited to fund and complete the prepaid transaction.

Commission:

• The merchant earns commission on prepaid transactions
• Commission accumulates as part of prepaid earnings and is paid out separately