Below is a list of error codes that may pop up on your iKhokha card machine should your transaction fail. You can use these to easily identify a problem, fix it quickly and get
Listed error codes:
00 - Approved or completed successfully or Recorded successfully
01 - Refer to card issuer
02 - Refer to card issuer, special condition
03 - Invalid merchant
04 - Pick-up card
05 - Do not honour
06 - Error
07 - Pick-up card, special condition
08 - Honour with identification
09 - Request in progress
10 - Approved, partial
11 - Approved, VIP
12 - Invalid transaction
13 - Invalid amount
14 - Invalid card number
15 - No such issuer
16 - Approved, update track 3
17 - Customer cancellation
18 - Customer dispute
19 - Re-enter transaction
20 - Invalid response
21 - No action taken
22 - Suspected malfunction
23 - Unacceptable transaction fee
24 - File update not supported
25 - Unable to locate record
26 - Duplicate record
27 - File update edit error
28 - File update file locked
30 - File update failed
31 - Bank not supported
32 - Completed partially
33 - Expired card, pick-up
34 - Suspected fraud, pick-up
35 - Contact acquirer, pick-up
36 - Restricted card, pick-up
37 - Call acquirer security, pick-up
38 - PIN tries exceeded, pick-up
39 - No credit account
40 - Function not supported
41 - Lost card
42 - No universal account
43 - Stolen card
44 - No investment account
51 - Not sufficient funds
52 - No check account
53 - No savings account
54 - Expired card
55 - Incorrect PIN
56 - No card record
57 - Transaction not permitted to cardholder
58 - Transaction not permitted on terminal
59 - Suspected fraud
60 - Contact acquirer
61 - Exceeds withdrawal limit
62 - Restricted card
63 - Security violation
64 - Original amount incorrect
65 - Exceeds withdrawal frequency
66 - Call acquirer security
67 - Hard capture
68 - Response received too late
75 - PIN tries exceeded
77 - Intervene, bank approval required
78 - Intervene, bank approval required for partial amount
90 - Cut-off in progress
91 - Issuer or switch inoperative
92 - Routing error
93 - Violation of law
94 - Duplicate transaction
95 - Reconcile error
96 - System malfunction
97 - Cancelled by Operator
98 - Exceeds cash limit (edited)
QUICK NOTE: Timeouts do not have an error code. When a transaction times out, your iKhokha device will read "timed out".
If you still can't find a solution, please contact iKhokha Support on:
087 222 7000 or email