iK Invoice FAQ's
Get answers to FAQs about iK Invoice. Learn how it works, costs involved and how to send invoices with embedded Pay Links.
What is iK Invoice?
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Do I need to pay for the invoicing tool?
Answer: No, accessing iK Invoice is free. You only pay per transaction when your customer pays via the Pay Link. The online payment rate of 2.85% (excl. VAT) per transaction applies.
Do I need a business website to send an iK Invoice?
Answer: No, you can use iK Invoice without a business website. You can send invoices straight from your iKhokha merchant profile.
My invoice has been paid but it shows as Unpaid in my Invoice History
Answer: For now, only payments made via the Pay Button on the Invoice, will reflect as Paid. In future, other types of payments will reflect.
