Payout Statement

Your Payouts in the dashboard consists of three key tabs:

  1. Statement - a full view of the historical sales made, fees deducted and the amount paid to you, rolled up per day
  2. History - a historical view of all the payments made to you
  3. Pending - a line-by-line view of transactions that are waiting to be paid out to you

How to use each tab

Each tab serves a different purpose and works together to give you a complete picture of your money.

1. Statement Tab

This is the most detailed and transparent view of your account. You can think of it like a bank statement for your iKhokha balance.

It includes the following:

Daily Roll-Up (all activity statement)

This gives you a high-level view of what happened on that specific day. The statement is organised by Reconciliation (Recon) Date and shows a daily summary including:

  • Gross Sales – the transaction amount before deductions
  • Transaction Fees – the fee we deduct per transaction, which includes VAT
  • Cash Advance Deductions (if applicable)
  • Net Sales – the remaining amount from your sales after transaction fees
  • Deductions - this includes SIM fees for your device and any subscriptions and is VAT inclusive
  • Amount paid to you – the final amount that we deposit to your bank account

Each day can be expanded to show:

  • Total Payout amount paid to your bank account
  • Total volume and Rand value for the transactions done that day
  • Specific deductions, like subscription fee or SIM fee

Quick tip: You can expand each day or collectively expand all or collapse all rows in the daily roll-up by clicking the arrow on the left of “Recon Date”


Quick tip: You can refine the date range by using the date filter and select a quick filter (“Last 14 days” or “Month-to-date”) or customise the date range

2. Pending Tab

This shows line-by-line transactions that are waiting to be paid out and gives you visibility into funds that are not yet reconciled or paid.

Each transaction displays:

  • Date & time of the transaction
  • Transaction type
  • Receipt number
  • Sales amount
  • Deductions
  • Net amount to be paid

Think of it as: Sale – Fees = Amount that will increase your balance

3. History Tab

This shows payouts that have already been processed.

Ordered by recon date, it shows you the final amount and status per payout. You can then search by amount, filter the date or export this view.There is also a drill-down option from the Statement tab that takes you directly into the related payout in History.


How to navigate to other sections from the All Activity Statement

You can navigate around Payouts in three different ways - either by clicking expand, view or the payout arrow.

  • Expand – this gives you a detailed breakdown of all the movement in and out of your iKhokha balance for the date range you selected.

Top tip: In the expanded view, you can filter by transaction activity type, including transactions refunds and reversals, payouts, subscriptions or prepaid transactions

Top tip: You can also search by amount or receipt number in the expanded view

  • View – this opens the expanded view, giving you a detailed breakdown of all sales and deductions for that specific day
  • Payout arrow – this switches you to the Payout History tab and shows you the payout for that specific day


How to export your payout report

Step 1: Click “Export”

When you select Export, a pop-up window appears displaying the selected date range which will be included in the export (e.g. Last 14 Days)

Step 2: Choose export format

There are two formats to choose from, either CSV (excel) or PDF.

Knowing which format to choose comes down to what you want to achieve.

  • PDF is great if you want a read-only quick reconciliation or want something that is easy to share. It comes in landscape format with a clean row-by-row structure with your business info captured in the header.
  • CSV is ideal if you’re wanting to perform in-depth reconciliation, analyse fees per transactions and conduct detailed financial analysis.

Step 3: Choose export type

You will then select either summary or detailed export.

  • Summary view: this is a rolled-up view of the statement page for the selected date period. It is grouped by recon date, shows the daily totals, and includes gross sales, fees, deductions and payout amounts.
  • Detailed view: this is a row-by-row breakdown of all the movement in and out of your iK balance, including every transaction, any subscriptions and each payout.
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