Help Centre

How to create a custom category

If you are creating products & services in your iK Dashboard and want them to be classified in a category you specify, this is how it is done.

Follow the steps below to create a custom category

Step 1: Click add a product or service

Begin the process by clicking on the "Add a Product" or "Add a Service" option.

Step 2: Type the name of the category you want to add

In the category field, start typing the name of the category you want to add, and if it doesn't already exist in the pre-defined list, the "Add to List" will display, clicking this will add the category name you have created to the list of available categories.

Step 3: Custom category is displayed alongside the product in the list of products

When the product is saved, the custom category is displayed alongside the product in the list of products, and clicking into other products provides the option to update those to the same category, if applicable.

How to delete a custom category

If you have created a custom category and want to delete it. Is this possible?

Unfortunately the option to edit and update categories in Catalogue Management isn't currently available in the iK Dashboard. The option to maintain these categories going forward is a work in progress. Please let us know if you want to be notified when this feature is made available and we will make sure you are notified when it does become available.

How to create a custom category
Step 1 Click Add A Product Or Service
Step 2 Type The Name Of The Category You Want To Add
Step 3 Custom Category Is Displayed Alongside The Product In The List Of Products
How To Delete A Custom Category