Follow these steps to get setup and paid.
For businesses that are a Trust you need to follow these steps and submit the information listed below.
Please note: Setting up your profile should ideally be completed by one of the trustees. This makes the process of getting verified a lot quicker and easier. However, if you’re not a trustee we’ll help you to get the required information together.
Step 1: Create your profile
You’ll need to provide your email address and cell number, create a password and accept our Ts and Cs.
Step 2: Complete the following information
- Click other for the type of business and then select Trust. Click "Next".
- Complete the business name. This is name that will appear on your digital or printed receipts.
- Search and select the business category which best describes what the business does eg. hairdresser or bakery etc.
- Complete the business address. This is the address where the business operates from.
- Provide the business banking details. This is the bank account where the business will receive its payouts. This needs to be the bank account that belongs to the business.
Step 3: Complete an easy identity check
To make sure we know who you are and that no-one is pretending to be you, you'll need to complete an identity check. This process requires you to provide some details about yourself and to complete a face scan.
Please note that in some instances we may also need a photo of the original, of either your:
- Green ID book
- Smart ID card (front and back)
- Driver’s licence (front and back)
These are the details you'll need to complete:
- Select whether you are a trustee or not.
- Select whether you have a South African ID number.
If you’re a South African citizen or a permanent resident with an SA ID number, then you’ll need to complete your ID number.
If you don’t have an SA ID number, then click here and follow these steps. - Complete your residential address, this is the address where you live.
Please note: iKhokha securely stores your information and uses it for the purpose of completing FICA checks to verify your identity.
Next, follow these steps to do your face scan:
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Allow camera access when requested so that you can complete the face scan and, if required, take a photo of your identity document (This pop up notification may differ depending on the device you are using).
If you don’t allow camera access then click here to complete our manual identity check process. Please note that verification will take longer if you need to be manually verified.
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Get ready to do a face scan. Remove your glasses or anything covering your face like hats, scarves or hair. Stand in a well lit area, and avoid bright lights behind you. If you can’t see without your glasses then get someone to help you.
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Position yourself within the circle and click “Scan”.
- When your scan has been successfully completed, click "Next" to continue.
Please note: This scan will only be used for the purpose of checking your identity.
If you are required to take a photo of your identity document then follow these steps:
- Select the type of identity document you will take a photo of.
- Take a photo of your selected type of identity document. Position the document within the frame and capture the entire card or page. If taking a photo of your smart ID card or driver's licence, you'll need to capture both the front and back of the card.
Please make sure that the photo you take is of the document type you selected. So if you select “Green ID book” you must take a photo of your Green ID book. To choose a different document type click, “change document type”.
- Click “Submit” if the image is clear and you have captured the entire card or page.
Step 4: Submit additional required documents to onboarding@ikhokha.com
Once you have submitted the requested information through our online portal, please also email the following to onboarding@ikhokha.com:
- Original trust deed and any supplemental deed with the latest list of trustees.
If you are not one of the trustees of the business then please also send through the following:
- Resolution letter signed by all the trustees (download the template here)
- A selfie of one trustee holding their identity document*
- A copy of the original identity document*.
*Please ensure the details on the document are clear. ID book, ID card, valid driver’s licence or valid SA passport are accepted.
Please note: When sending the additional information, please use the same email address you used to create the profile.
5. Wait for verification or check the status of your profile
Once you’ve submitted your information, iKhokha will verify the details and let you know if you’ve been approved or contact you to get any additional information that we need.
Look out for an email from us or you can also check the status of your profile by logging into the iK Dashboard using the email and password you used to create your profile.
If you’ve purchased a card machine then get your card machine linked to your profile.