Non-profit Organisation

Follow these steps to get set up and paid.

For businesses that are a Non-profit Organisation (NPO) and are not registered with the Department of Social Development, you need to follow these steps and submit the information listed below. 

Step 2:  Click “Get started” 

Next, you’ll see a general summary of the information needed to get the business set up to accept payments. Click “Get started” to start this process or “Skip for now” if you want to explore the iKhokha dashboard.

Step 3:  Click or tap on a card and complete the information  

Click or tap on each of the different sections (business details, confirm your identity, residential address and banking details) and complete the details.

Here’s what’s required for each section.

• • Select “ Non-Profit Organisation”.

• • Complete the business name. This is the name that will appear on the digital or printed receipts.
  • Search and select the industry which best describes what the business does eg. hairdresser or bakery etc.
  • Complete the business address. This is the address where the business operates from.

• Confirm your identity

  To make sure we know who you are and that no one is pretending to be you, you'll need to confirm your identity. This process requires you to provide some details about yourself and to complete a face scan. 

  Please note that in some instances we may also need a photo of the original, of either your:

  • Green ID book

  • Smart ID card (front and back)

  • Driver’s licence (front and back)

  
  Follow these steps to confirm your identity:

• • Provide yourID number, if you’re a South African citizen or a permanent resident with an SA ID number or your passport number and date of birth, if you’re a foreigner.
  • Select “Yes” if you are one of the members/directors or “No” if you aren’t.
  • Allow camera access when requested so that you can complete the face scan and, if required, take a photo of your identity document.
    
    

    (Please note: Your camera request notification may be different depending on the device you are using).

       

• • If your scan has been successfully completed and we don’t need a photo of your identity document, you will automatically be redirected to complete the other remaining cards of information. 

 If you are required to take a photo of your identity document then follow these steps: 

• • Select the type of identity document you will take a photo of.
    
    

• • Take a photo of your selected type of identity document. 
    Position the document within the frame and capture the entire card or page. If you’re taking a photo of your smart ID card or driver's licence, you'll need to capture both the front and back of the card.
    
    

• • When you have successfully taken a photo of your identity document, you will automatically be redirected to complete the other remaining cards of information.

• Residential address

  Complete your residential address—that’s the place where you live. We need it to confirm it’s really you and to help keep the account safe. It’s just one of the ways we make sure no one’s trying to pretend to be you.

   

• Banking details

  Enter the business’s bank account number and select the bank it’s with. This is the account where the business will receive its payouts, and it must be in the business’s name.

  Wondering what a payout is? It’s the transfer of funds from iKhokha to the business’s bank account.

Step 4: Submit additional required documents to onboarding@ikhokha.com 

Once you've submitted the requested information through our online portal, please also email the following documents to onboarding@ikhokha.com:

• Constitution or founding document.
• NPO certificate.
• If you are not one of the members/directors of the business, we also need:
  • A resolution letter signed by all the members/directors (you can download the template here).
  • A selfie of one member/director holding their identity document*.
  • A copy of their original identity document*.

• If you are not a South African citizen or don’t have a South African ID number, we also need:
  

  • A selfie of you holding a valid foreign passport, with the details clearly visible.

  • A copy of your valid (not expired) foreign passport.

  • A copy of a valid (not expired) permit — this can be a residence, work, study, asylum seeker, or spousal permit. For spousal permits, please also include a copy of the marriage certificate.

*Please ensure the details on the document are clear. ID book, ID card, valid driver’s licence or valid SA passport are accepted.

5. Wait for verification or check the status of your profile

Once you’ve submitted your information, iKhokha will verify the details and let you know if you’ve been approved or contact you to get any additional information that we need.

Look out for an email from us or you can also check the status of your profile by logging into the iK Dashboard using the email and password you used to create your profile.

If you’ve purchased a card machine then get your card machine linked to your profile.